CANCELLATION POLICY
Out of courtesy for your stylist, we kindly ask that you give 48 hours' notice for any cancellations or schedules.
In the case that more than 48 hours' notice is not given for a cancellation or reschedule, you will be responsible for paying 50% of the scheduled service: same day or last minute cancellations and no shows will be responsible for 100% of the service price.
Please be aware that that if you are more than 15 minutes late for your appointment, we may not be able to provide the service for which you have been scheduled and a cancellation fee will apply. Thank you for understanding our policy. It is in place to respect the time of the artists as well as other clients waiting for appointments.
All deposits will be non-transferrable if appointment is no showed or canceled beyond the 48 hour policy. Deposits made for your color appointment combination and during an in-house consultation are non refundable in general and can only be transferred to family and friends with management approval.